Privacy Policy
How we collect, use, and protect your information.
Last updated: January 1, 2026
RooftopTent.au ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website rooftoptent.au (the "Site"). Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.
Information We Collect
Personal Data
We may collect personal information that you voluntarily provide to us when you:
- Subscribe to our newsletter
- Fill out our contact form
- Participate in our tent finder quiz
- Leave comments on our articles
This information may include your name, email address, and any other information you choose to provide.
Automatically Collected Information
When you visit our Site, we automatically collect certain information about your device, including:
- Browser type and version
- Operating system
- IP address
- Pages visited and time spent on pages
- Referring website addresses
- Geographic location (country/city level)
How We Use Your Information
We use the information we collect to:
- Send you our newsletter and promotional communications (with your consent)
- Respond to your inquiries and provide customer support
- Improve our website content and user experience
- Analyse website traffic and usage patterns
- Personalise content recommendations
- Detect and prevent fraud or abuse
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to collect and track information about your browsing activities. Cookies are small data files stored on your device that help us improve your experience on our Site.
Types of Cookies We Use
- Essential Cookies: Required for the website to function properly
- Analytics Cookies: Help us understand how visitors interact with our Site (e.g., Google Analytics)
- Advertising Cookies: Used to deliver relevant advertisements and track ad campaign performance
- Preference Cookies: Remember your settings and preferences
You can control cookie preferences through your browser settings. However, disabling certain cookies may affect website functionality.
Third-Party Services
Amazon Associates Program
RooftopTent.au is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.com.au. When you click on Amazon links on our Site and make a purchase, we may earn a commission at no additional cost to you.
Analytics Services
We use Google Analytics to analyse website traffic. Google Analytics uses cookies to collect anonymous information about how visitors use our Site. This information is transmitted to and stored by Google. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.
Data Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:
- Service Providers: With third-party vendors who assist us in operating our website and conducting our business
- Legal Requirements: When required by law or to respond to legal process
- Protection of Rights: To protect our rights, privacy, safety, or property
- Business Transfers: In connection with a merger, acquisition, or sale of assets
Data Security
We implement appropriate technical and organisational security measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Data Retention
We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. Newsletter subscribers can unsubscribe at any time, and we will delete their email addresses upon request.
Your Rights
Depending on your location, you may have the following rights regarding your personal data:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Object to processing of your data
- Request data portability
- Withdraw consent at any time
To exercise these rights, please contact us using the details provided below.
Children's Privacy
Our Site is not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.
International Data Transfers
Your information may be transferred to and processed in countries other than Australia. These countries may have different data protection laws. By using our Site, you consent to the transfer of your information to these countries.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.
Contact Us
If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us at:
- Email: privacy@rooftoptent.au
- Contact Form: rooftoptent.au/contact